Refund policy
At GoodGirl, every order is made specifically for you. Because our products are made to order, all sales are final.
Returns
We do not accept returns for:
- Incorrect size ordered by the customer
- Change of mind
- Buyer's remorse
- Preference for a different color or style
Please review our sizing information carefully before placing your order.
### No Returns, Refunds, and Chargebacks
**All sales are final.** We do not accept returns, exchanges, or provide refunds for purchases unless required by applicable law.
Please review your order carefully before completing your purchase. By placing an order, you acknowledge and agree that all sales are final.
If you have a concern regarding your order, we encourage you to contact our customer support team before initiating a chargeback or payment dispute. We are committed to working in good faith to address legitimate concerns whenever possible.
Initiating a chargeback does not automatically entitle a customer to a refund. If a chargeback is filed, we reserve the right to provide the payment processor or card issuer with all relevant evidence supporting the transaction, including order confirmations, proof of payment, shipping records, delivery confirmation, and communications regarding the order.
We reserve the right to deny future purchases from customers who repeatedly file fraudulent or abusive chargebacks.
Refunds
We do not offer refunds on completed orders except in the following circumstances:
- You received the wrong item.
- Your item arrived damaged or defective.
If your order qualifies, please contact us within 2 days of delivery with:
- Your order number
- Clear photos of the item and packaging
- A brief description of the issue
Once reviewed, we may offer a replacement or refund at our discretion.
Order Changes & Cancellations
Because orders enter production quickly, we cannot guarantee changes or cancellations once an order has been placed.
Contact Us
If you experience an issue with your order, please contact us at:
Email: goodgirltrainingmindset@gmail.com
We strive to respond within 1–3 business days.